Recording - Using Facebook and Salesforce for Viral Marketing

In case you missed our recent Webinar on using Facebook and Salesforce for Viral Marketing, please note that our recording is now available here.

For more direct information, please find our landing page here.

If you wish to discuss any of the topics in more detail, or wish to dive into how to use Facebook specifically for your business, please contact us at products@appirio.com!

Appirio Sync - Proxy Resolved

In regards to our earlier message this morning, our production server is back online as of today at 11:02am PST.

All pending syncs will be processed and all contacts and events created during the downtime will be synchronized. We apologize for any inconvenience.

If you have any additional questions, please contact us at support@appirio.com.

Appirio Sync - Proxy Error

Our production server is currently being manually reset to address a global issue. The reset will take a few hours to complete. You may notice this error in the meantime:

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Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /sync/premium/index.jsp.

Reason: Error reading from remote server

Apache/2.2.4 (Fedora) Server at www.appirio.net Port 443
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Please note that once the server is back online, all pending syncs will be processed and all contacts and events created during the downtime will be synchronized. We will post again to confirm once the server is online. We apologize for any inconvenience.

If you have any additional questions, please contact us at support@appirio.com.

Appirio Referral Management - New Facebook App Release

Appirio Referral Management Solution Connects Social Networks with Business Applications to Encourage, Manage and Measure Word-of-Mouth Referrals.

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We've gone live with a new version of our Referral Management Application for Facebook, with new added features and a cleaner integration.

Here's a quick tour of the new functionality, and how to get started with this free extension to our Referral Management solution:

1. How to install - If you haven't already, click here to add the application to your Facebook profile (be sure to click the buttons pictured below to add a bookmark, give the application offline access, and add to your profile home page):

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2. Notifications - The notification feature is now enabled to notify you when there are new items in your feed to share with your community:

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3. Newsfeed - Along with making individual recommendations, you can now post directly to your newsfeed for your entire network to see. Click this button and tell all your friends about an event you think they'll be interested in, a new job your company is recruiting for, or a sales opportunity. When you refer a friend, you'll also now see that on your newsfeed:

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4. Custom Event Pages - Now we don't need to take your friends outside of Facebook for them to sign up for an event. We've created customized, social event pages, right within Facebook:

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If you have any questions about this new release, or our Referral Management Solution, please contact us.

Appirio Sync - Important Update

Due to the immense popularity of our Sync products for Salesforce and Google, we are going to update our infrastructure to help confirm that continued usage of our products remains seamless. Part of our installation process requires that our customer either (1) Whitelist our IP address, or (2) Login with the Salesforce Security Token, to activate the product. Salesforce security measures require this activation. A few of our longstanding accounts may be currently activated via whitelisting a legacy server IP address that we will be taking offline. To ensure continued success with Appirio's sync products, please note our following user solution: Appirio Sync - Granting Access. This guide will detail how to grant access to Appirio's products by whitelisting the correct IP address, or using your Salesforce Security Token.

If you have any questions, please do not hesitate to contact us.